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Patient Access Coordinator

Job title: Patient Access Coordinator

Company: Rural Psychiatry Associates

Job description: Patient Access Coordinator – Join Our Mission to Improve Rural Mental Health Care!Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.Why Join Us?At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.The Role: What to Expect

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  • Location: Based in our Alexandria, MN office.
  • Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
  • Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
  • Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.

Key Responsibilities

  • Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
  • Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
  • Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
  • Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
  • Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
  • Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
  • Perform Other Duties as Assigned to support clinic operations.

What We’re Looking For

  • High school diploma or equivalent required.
  • Experience in scheduling appointments preferred, especially in a healthcare setting.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail with the ability to multitask in a fast-paced environment.
  • Proficiency with electronic health record (EHR) systems and general computer skills.
  • Ability to maintain patient confidentiality and adhere to HIPAA regulations.
  • Highly organized, self-motivated, and able to work independently.
  • Strong time management and prioritization skills.
  • Willingness to learn and adapt to new technologies.

What We OfferAs we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:

  • Medical, Dental & Vision Insurance
  • Long & Short-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Generous Paid Time Off (accrual based on hours worked)
  • Paid Holidays

If you’re looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!Job Posted by ApplicantPro

Expected salary: $18 per hour

Location: Alexandria, MN

Job date: Tue, 04 Mar 2025 23:56:48 GMT

Apply for the job now!