Job title: Patient Access Supervisor
Company: Wheeler Staffing Partners
Job description: Patient Access SupervisorEmployment Type: Direct Hire
Location: Lincoln, NE 68510
100% Onsite Required to be on-site for all shifts.
Relocation Assistance: Up to $5,000 (dependent on location and circumstances).
Sign-On Bonus: Up to $10,000 (if relocation is not utilized).
Salary: $40K – $53K
Work Hours: Day shift, but flexibility required based on departmental needs.
- Team Structure:
- 13 staff members (excluding open team lead, open supervisor, and PRN role).
- Collaborative, cross-trained, and engaged team with a strong communication culture.
- Reports to Robert Garcia (Hiring Manager) open-door policy, available 24/7.
Job Summary:
The Patient Access Supervisor will oversee the Emergency Department (ED) registration team, ensuring smooth daily operations, mentoring staff, and implementing best practices for patient access processes.Essential Duties and Responsibilities:
- Provide daily support, mentoring, and training to both new and existing Patient Access staff.
- Assist in planning and implementation of processes in all Registration Process areas (Admitting, Centralized Scheduling, Emergency Department, and offsite clinics).
- Maintain a high level of customer service, assisting staff in resolving escalated issues.
- Enforce departmental policies, practices, and procedures in alignment with hospital and corporate guidelines.
- Monitor daily activity and performance metrics, including financial clearance reports.
- Perform all Patient Access functions as needed.
- Act as a key part of the management team, ensuring operational goals are met.
Supervisory Responsibilities:
- Direct Reports: Patient Access Representatives I-IV
Required Knowledge, Skills, and Abilities:
- Strong interpersonal and organizational skills.
- Demonstrated leadership abilities.
- In-depth knowledge of Health Care Information Systems.
- Understanding of Revenue Cycle Management and Regulatory Agencies.
- Strong written and verbal communication skills.
Education & Experience:
- High School Diploma required.
- College degree preferred (Business, Accounting, Medical Administration, or related field).
- 4+ years of experience in a medical facility, health insurance, or related area.
- 5+ years of Patient Access experience preferred.
- 2+ years in a supervisory or lead role preferred.
Additional Requirements:
- Candidates must provide confirmation of required vaccinations and screenings prior to employment, including but not limited to COVID-19 and influenza vaccinations.
If you are a dynamic leader with experience in Patient Access and Emergency Department operations, apply today to join an innovative healthcare team!
Expected salary: $40000 – 53000 per year
Location: Lincoln, NE
Job date: Fri, 28 Feb 2025 23:21:00 GMT
Apply for the job now!