Job title: Technician Academy Project Manager
Company: Carrier
Job description: Country: United States of AmericaLocation: CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USATechnician Academy Project ManagerCarrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable products and services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.About this roleWe are seeking an experienced Project Manager to create a cutting-edge, high caliber training program for field service Technicians. This program will be the first and most important experience that new and existing technicians have with Carrier. The ideal candidate will have exceptional knowledge and applied experience in project management, the ability to assess complex business issues and demonstrated results. The candidate will possess excellent communication, organization, and leadership skills.Role ResponsibilitiesDefine core deliverables, scale, and scope of a new technician academy leveraging the outcome of a recent corporate wide process improvement event. The academy includes training and external partnerships to provide a candidate pipeline for our key locationsCreate and maintain the full project plan(s) including key milestones, identifying interdependencies, and ensuring potential risks are identifiedClearly identify resource requirements, including staffing, funding, digital technology, target locations, best practices, and partnership programsSecure leadership buy-in on all aspects of the planLead the implementation of the project plan(s), ensuring on-time completion of all milestones and deliverablesPrepare and present project updates to senior management and stakeholders, highlighting progress, risk, and status on key deliverablesMaintain clear and consistent communication with stakeholders, providing regular updates on project statusAlign closely with training staff to ensure training content and resources are sustainableBring-in expertise to ensure the technician academy is cutting-edge, digitally enabled and optimized to deliver maximum valuePost-implementation, program manage external partnership programs and technician early career developmentOperate in a fast-paced environment and be highly responsive with short turnaround timesCreate presentation content for executive level reviews.Required QualificationsBachelor’s DegreeMinimum of 7 years’ experience in Program or Project Management or Operations or Strategic Operations or Business TransformationPreferred Qualifications:Expert to mastery knowledge obtained through advanced education, combined with experienceAdvanced knowledge of related disciplines within work area and able to identify links and potential impact on projects, programs and systemsProven experience as a Project ManagerProficiency in project management methodologies, tools, and software (e.g., Monday.com, Microsoft Project)Knowledge of training, learning and developmentApplied experience in field serviceExcellent organizational and multitasking skills.Proficient at storytelling and presentations to an executive audienceStrategic thinking and problem-solving abilitiesDemonstrated ability to assess complex business issues and drive improvementEngage at all levels of the organization, tactical and strategicProject Management Professional (PMP) certification is a plusPrior experience in a consulting environment is a plus#LI-OnsiteRSRCARPay Range: $109,456 – $191,938 AnnuallyCarrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Job Applicant’s Privacy Notice:Click on this to read the Job Applicant’s Privacy Notice
Expected salary: $109456 – 191938 per year
Location: Charlotte, NC
Job date: Tue, 22 Oct 2024 22:18:19 GMT
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Technician Academy Project Manager
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