Job title: Female Front Office Staff with European Experience – for Luxurious 4-Star Hotel
Company:
Job description: Job Description:Apt Resources is seeking a Female Front Office Staff at a luxurious 4-star hotel in JBR. We are looking for people who have hospitality experience and a passion for guest service. In this role, you will be the first point of contact for guests, and your warm demeanor and attention to detail will create a welcoming atmosphere for all. The ideal candidate will possess excellent communication skills and the ability to efficiently manage front-office operations.Responsibilities
- Welcome guests as they arrive and provide information about the hotel and services
- Check guests in and out efficiently, ensuring a seamless experience
- Handle reservations and coordinate with the housekeeping department for room readiness
- Address guest inquiries, complaints, and requests in a prompt and professional manner
- Maintain accurate records of bookings, guests, and financial transactions
- Assist with the hotel’s concierge services, providing recommendations for nearby attractions
- Ensure the front desk area is clean, organized, and inviting for guests
Requirements:
- Proven experience in a front office staff role in a 4 or 5-star hotel
- Strong knowledge of hotel management software and reservation systems
- Excellent communication and interpersonal skills
- Fluency in English and additional European languages is a plus
- Ability to handle high-pressure situations and solve problems efficiently
- Strong attention to detail and commitment to providing outstanding guest service
- Flexibility to work in shifts, including weekends and holidays
- Prior experience in Dubai Marina or JBR area is a plus
- Must be currently in UAE
Benefits:The salary is AED 6,000 (minimum) depending on experience.
Expected salary: 6000 per month
Location: Dubai
Job date: Sun, 10 Nov 2024 04:27:49 GMT
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