Job title: AUH – UKVI Entry Clearance Officer (EO)
Company: HM Government
Job description: The British Embassy Abu Dhabi has vacancies for five (5) Entry Clearance Officers under UK Visas and Immigration (UKVI). This is for a fixed-term contract for until 31st October 2025 in response to seasonal demand, with the possibility of renewal depending on performance and operational requirements.The objective of this role is to provide high quality, efficient and non-discriminatory visa application processing, which meets the published standards and to provide all customers with a firm, fast and fair service.The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We promote family-friendly flexible working opportunities, where operational and security needs allow.Duties and responsibilities:
- Assess and resolve visa applications within agreed benchmarks. You must be able to analyse information, reach a decision quickly, and be able to justify this decision both orally and in writing. Entry Clearance Officers are expected to meet challenging daily workload targets.
- Ensure that all correspondence is considered, and reports or replies prepared within target times, in clear and concise English.
- Deal professionally with all callers to the Visa Section, whether on the telephone or in person, ensuring that people are treated fairly and responding sensitively to differences.
The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required.Key behaviours required:
- Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.
- Making Effective Decisions: Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
- Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
Eligibility
- The successful applicant will be required to obtain the necessary security clearance. Higher clearances can be granted only to certain nationalities. For this reason, candidates must be of British, American, Australian, Canadian, New Zealand or EU nationality in order to gain the level of clearance required for this role.
- Applicants must be available in a full time capacity to work on site at the British Embassy Abu Dhabi – these are not part time positions or available for remote working.
- Employment of successful candidates will only be confirmed following the successful completion of the Entry Clearance Officer training course to be held tentatively in Abu Dhabi in February/March 2025. You must be available to attend as no alternative course dates can be offered.
Essential qualifications, skills and experienceThe ideal candidates should possess the following qualifications, skills and experience:
- A proven track record of working quickly and reliably with little supervision, meeting challenging targets on a daily basis.
- Capable of making quick decisions in accordance with set rules and able to show that these decisions are fair and just on all occasions.
- Excellent organisational ability, with proven ability to manage, plan, and prioritise tasks and workload. Ability to work well under pressure in a target driven environment.
- Ability to work effectively in a team environment.
- Fluent in English, both written and spoken. Ability to express ideas and messages clearly and concisely.
- Good working knowledge of IT, including Microsoft Office applications (Teams, Word, Excel, Outlook).
Desirable qualifications, skills and experience
- Arabic, Farsi, Hindi or Urdu language skills.
Required behavioursDelivering at Pace, Making Effective Decisions, Working TogetherApplication deadline31 October 2024GradeExecutive Officer (EO)Type of PositionFull-time, Fixed TermWorking hours per week40Duration of Post6 monthsRegionMiddle East & North AfricaCountry/TerritoryUnited Arab EmiratesLocation (City)Abu DhabiType of PostBritish EmbassyNumber of vacancies5Salary CurrencyAEDSalary16,024Type of SalarymonthlyStart Date1 February 2025Other benefits and conditions of employmentWorking hours and remuneration:The Embassy aims to offer an attractive working environment and remuneration package for this role, which includes 25 days of leave per annum (calculated pro-rata).The salary for this role is AED 16,024 per month.There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.The Embassy is open from Monday to Friday from 0700 to 1800 hrs. The Employee’s normal weekly working hours are forty (40) Monday to Friday (inclusive). This is inclusive of one-hour paid rest break for each five (5) hours worked; the timing of the rest break shall be approved by the Employee’s Line Manager and in accordance with operational requirements.The Embassy has an active Learning and Development Committee, and the whole of Post is committed to providing the time and resources for staff to develop personally and professionally. The 70/20/10 learning and development model is applied in a flexible manner, with extensive informal and formal opportunities readily available.The successful candidate will be required to transfer their visa under the Embassy’s sponsorship.Additional informationHow to apply:Interested candidates must include to their online application form: * An updated Curriculum Vitae (CV);
- A covering letter/motivation essay stating how you meet the requirements of the role; and,
- Examples in the relevant sections of the online application form of how you meet the key behaviours and skills required. Please refrain from the use of AI based tools when completing your application, this is to ensure a fair competition for all candidates and helps maintain the integrity process. If the use of AI is identified, your application may be rejected.
Applications that do not include this information will not be considered.Closing date for applications is at 23:55 UAE local time on 31st October 2024.Applications received after the stated deadline will not be considered.Internal candidates (i.e., those employed by the British Embassies in Abu Dhabi & Dubai) applying for this position are advised to inform their current line managers upon submission of their application.Process:The recruitment process, including security clearance, is expected to take around two to three months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.Due to the large number of applications, we receive, only those shortlisted for the next step of the recruitment process will be contacted.The start date mentioned in the job advert is tentative and the successful candidate will be required to undergo security vetting procedures before employment can begin. Any offer of employment will be subject to the candidate achieving suitable clearances.Successful completion of the Entry Clearance officer course is mandatory for this role. Training course will be held in Abu Dhabi tentatively in February/March 2025. You must be available to attend the training as no alternative course can be offered.Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Abu Dhabi is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
Expected salary: 16024 per month
Location: Abu Dhabi
Job date: Sun, 20 Oct 2024 02:42:14 GMT
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