Job title: Emirati Receptionist
Company: Reap HR
Job description: We are looking to hire a Emirati Receptionist in Abu Dhabi for one of our clients (Medical Center). To qualify for the position, you must have 1-3 years of experience and should be familiar with the medical Field.Job Description:We are seeking a professional and courteous Emirati receptionist to join our medical center team. The ideal candidate will possess strong communication skills in both Arabic and English, have a keen eye for detail, and demonstrate a commitment to providing exceptional patient care. This role is vital for ensuring smooth operations within the medical center and delivering a positive experience for patients and visitors.Responsibilities:Patient Interaction:
- Greet patients and visitors with a warm and professional demeanor.
- Assist patients with check-in and check-out procedures.
- Provide information about the medical center’s services, policies, and procedures.
Appointment Management:
- Schedule, reschedule, and cancel patient appointments efficiently.
- Manage physician schedules and coordinate appointment times.
- Ensure accurate and timely appointment reminders for patients.
Communication:
- Answer and manage phone calls, addressing patient inquiries and directing calls to appropriate staff.
- Communicate effectively in both Arabic and English to accommodate a diverse patient population.
Administrative Tasks:
- Maintain and update patient records in the electronic health records (EHR) system.
- Handle patient correspondence, including mail, faxes, and emails.
- Perform general office duties such as filing, data entry, and managing office supplies.
Insurance and Billing:
- Verify and process patient insurance information and claims.
- Assist with billing inquiries and manage patient account transactions.
- Provide information regarding payment options and financial policies.
Referral Coordination:
- Schedule and coordinate patient referrals to specialists and other healthcare providers.
- Ensure all necessary documentation and information are accurately conveyed.
Compliance and Confidentiality:
- Adhere to local healthcare regulations, including HIPAA and UAE privacy laws.
- Ensure patient confidentiality and secure handling of medical records.
Office Environment:
- Maintain a clean, organized, and welcoming reception area.
- Address any patient or visitor concerns promptly and professionally.
RequirementsQualifications:
- Education: High school diploma or equivalent; relevant certifications or diplomas in office administration or healthcare are a plus.
- Experience: Previous experience 1-3 years in a medical receptionist or administrative role is preferred.
Must Have:
- Good English Language Skills.
Good Computer Skills.BenefitsSalary: AED 5000Nationality: EmiratiGender: FemaleImmediate joiners required
Expected salary: 5000 per month
Location: Abu Dhabi
Job date: Tue, 10 Sep 2024 22:30:21 GMT
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