Job title: Executive – Planning & Operations
Company: Innovations Group
Job description: Responsibilities: Establishing effective relationships with clients, instilling the confidence necessary for repeat businessEncouraging a high level of customer service awareness from all customer/public facing staff.Taking ownership of allocated events, acting as principle point of contact, effectively meeting organizer and visitor needs, answering queries, monitoring the performance of service providers, and effectively dealing with complaints.Establishing effective relationships with external agencies (Police, DTCM, Transport providers) as required, maintaining excellent communications at all times with other members of the Planning & Operations team and service departments in order to maintain a high level of customer satisfaction.Responsible for the financial closure of an event. Reconciling the event service orders on EBMS directly after the event and providing Finance with the means to raise the final invoice in order to comply with the established Service Level AgreementRequired Skills:University degree level, preferably in Events or Hospitality Management Work ExperienceMinimum 3 years’ experience in the Event Management industry, focusing on planning and delivering events Skills and KnowledgeFluent in English (verbal and written)Computer literacy essentialProficiency in Word, Excel, Outlook, Internet, and EmailKnowledge of EBMSReport WritingKnowledge of Health & Safety / IOSHKnowledge of AutoCAD TrainingParticipated in trainings/workshops essential to event management including project management, presentation skills, commercial aspects, time management and market intelligence.
Expected salary: 18000 – 20000 per month
Location: Dubai
Job date: Thu, 08 Aug 2024 00:35:09 GMT
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Executive – Planning & Operations
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