Job title: DUTY MANAGER
Company: Career Hunters
Job description: Career Hunters is currently looking for the below Vacancy for a leading Amusement Park in UAE, candidates ONLY from within UAE will be considered.1- Salary package for Duty Manager – AED 5,0002- Working hours – 8 hours 6 days per weekInterested Candidates may apply to rajat@career-hunters.comDUTY MANAGER PROFILE: RESPONSIBILITIES AND TASKSLeading by example –
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- Guidingcrew members through own behavior instead of words.Overseeingthe daily operations of a business,includingticket sales and customer service,activitity stations,safety and cleaniness of premises.
- Workingwith customers and crew members,not sitting in the office (about 70-80°/o of time inside the park or at ticket sales,20-30°/o office).
Creating a positive environment –
- Coaching the team on duty – inspiring,givingfeedback,developingindividual strenghts.
- Takingcare that crew members are able to have breaks that they are allowed to.Organizingsmall gifts as thank you for busy season or throwing staff get-together happenings.
- Trainingnew crew members.
Ensuring employee productivity –
- Efficient deployment of resources.Makingsure that every crew member has a focus and clear priorities.
- Making necessary changes to original rostering/work shift when needed.
Monitoring efficiency of processes –
- Scalingthe way of working from high peak to off-peak.
- Quality checks onstandards and criteria of operations. Developingdaily routines and workingmodels closely with park manager.
- Supervising first aid cases.
Interacting with customers –
- Taking initiative in ensuringthat customers are satisfied and crew member interactions with customers are positive.
- Resolvingconflicts and troubleshoot issues as they arise.Handling difficult guests.
- Answeringemail and phone enquiries.
Expected salary: 5000 per month
Location: United Arab Emirates
Job date: Fri, 14 Jun 2024 07:04:50 GMT
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