Job title: Service Account Representative $20
Company: Manpower
Job description: Service Account Representative– $20
Our client in , Schertz TX, is looking for hardworking, motivated talent to join their team. Don’t wait… apply today!
What’s in it for you?
$20
8:00 am – 4:30 pm (30 min lunch)
Paid training
Full time hours
Clean and safe work environment
What will you be doing?
The service account representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procuders as well as communicating effectively with team members within the service department. PRINCIPAL RESPONSIBILITIES: 1. Communicates with store managers, maintenance personnel, and other customer personnel as needed. 2. Applies customer specific Rules of Engagement (ROEs) in order to process work orders, preparing quotes, and updating online systems based off specific parameters supplied by Service Managers and relationship holders. 3. Ensures ROEs are understood, communicated, and executed by our fulfillment team (Area Service Managers, Project Administrators, Technicians, etc.) 4. Coordinates and communicates fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators. 5. Maintain customer records using Hussmann and customer based automated systems. 6. Prepare service repair quotes per customer specific ROEs as needed. Reviews and approves service work orders per ROEs and internal standards in a collaborative effort with service managers and key relationship holders. 7. Provides ETAs, fulfillment updates, and problem resolution to team and customers as needed. 8. Monitor customer account details for non-payment and provide support to corporate credit department to resolve customer disputed/rejected invoices and past due receivables
What do you bring?
QUALIFICATIONS A. Education: High school diploma or GED required. Some college preferred. B. Experience: – 0-3 years experience in Customer service call center . – Minimum 1 year of finance related experience in an office environment. – Basic computer skills including Excel, Word and Powerpoint or related experience. – Excellent phone etiquette. Knowledge of multi-line phone systems. – Accurate data entry. Strong organizational skills. – Can pass credit, criminal and drug screening.
Why should you choose Manpower?
Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021
Are you Interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
Expected salary:
Location: San Antonio, TX
Job date: Sun, 18 Feb 2024 08:58:34 GMT
Apply for the job now!