Job title: Patient Access Coordinator
Company: Coastal Medical Staffing
Job description: Job Position: Patient Access Coordinator
Location: Savannah, GA 31405
Pay Rate: $16.00/hr
Shift: Mon-Fri 8:30-5:00
Description: Promptly answer all incoming calls within 3 rings in a professional and efficient manner. Using a tone that conveys warmth, empathy and patience. • Demonstrates a courteous, friendly and professional demeanor while he/she greets patients, visitors and vendors. Portrays the same demeanor while answering and routing phone calls. • Illustrates efficiency regarding patient and doctor inquiries by responding to their needs in a timely manner. • Accurately enters all patient demographics and insurance information into the system. • Runs initial eligibility to ensure accurate insurance information obtained. • Obtains any authorizations as needed and accurately inputs and ties authorization to the patient’s appointment. • Maintains a professional demeanor even when callers are upset, and contacting a supervisor if necessary. • Schedules and maintains the provider schedulers to include cancellations and Patient Access of patients. • Handles all referrals from outside physician offices in a timely manner. • Requests patient medical records and signed releases as required. • Provides directions and general information to patients to include the required script for their appointment and provider protocols. • Maintains a high level of confidentiality when servicing patients. • Performs routine and some non-routine, continuous work involved with the operation of telephone call center. • Maintains a knowledge of the practice “phone tree” therefore transferring calls appropriately. • May be required to work flexible hours and some weekends. • Maintains area of special assignment. Other duties as assigned.
Expected salary: $16 per hour
Location: Savannah, GA
Job date: Fri, 15 Mar 2024 04:20:57 GMT
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